This October, we are kicking off a really exciting humanitarian campaign to aid in the water crisis, specifically in Central Africa!!
When I was growing up, one of my dad's big mantras was encouraging us to "drink it in", in other words, to really be present and savor the moment. I still remember driving down country roads at sunset with my brothers and sisters in the car, and my dad would have us raise our imaginary tea cups in the air, pinkies out (because it's always fancier with your pinky out), and symbolically drink in the moment. Since then I've been passionate about being present and living intentionally.
This past year, in horror we have learned about the devastating reality that many in the world do not live in fortunate circumstances as we do. Simple freedoms we enjoy everyday, such as access to clean, safe water; many people do not enjoy such freedoms.
1 in 10 people worldwide lives without clean water. That is twice the population of the United States or almost a billion people! The sad truth is that the responsibility to gather water often falls to the Mother. She walks up to 7 hours a day in the hot sun to muddy water holes; water shared with cows and wild animals. Many children miss school to help their mothers. This dirty water kills 4,000 children a day.
There are many water charities out there trying to tackle the problem. We researched meticulously the one we wanted to donate to, and after a long process, we very intentionally selectedcharity: water. They are able to cover their expenses through private donors, which means 100% of the money people donate to them goes directly to water projects. We love the transparency they provide into the donation process, so we can be sure our money will go as far as possible. Charity: water has already done so much good in the world. We want to be apart of that, and we are pledging to donate to them this October.
Our goal is to provide a clean, safe water source to 100 PEOPLE! But we need your help.
For every 300 new followers on Instagram that we receive, we will change another person’s life by giving them a clean, safe water source.
For every navy La Mère bag we sell, we will donate 50% of profits to charity: water.
We really believe we can reach this goal with your help! It's quite simple:
Please note estimated shipping dates on each product page when ordering. Unless stated otherwise on the product page, please allow 1-3 business days for orders to leave our warehouse. During sales and other high volume times, please allow up to 5 business days for orders to leave our warehouse. Items in cart will all ship together. If you have an item on Pre-Order in your cart, the in-stock items will not ship until the Pre-Ordered item is available to ship. If you’d like to receive the in-stock items sooner, please place separate orders.
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CONTIGUOUS US (CONUS) SHIPPING:
In the contiguous US (all states except Hawaii and Alaska), we offer two shipping methods: economy and expedited. USPS Economy Shipping usually takes 3-7 business days in transit, once order leaves our warehouse. Our Priority Shipping method is USPS Priority Mail, which usually takes 1-3 business days in transit. On all CONUS orders over $100, we offer free economy shipping. You can upgrade your transit time and select Priority Shipping for an additional $15 fee.
EX-CONUS UNITED STATES SHIPPING:
For all orders shipping outside of CONUS and within United States territories or states, customers can choose to pay for one of the following USPS shipping methods: First Class Mail, First Class Package, Priority Mail or Priority Mail Express. For orders over $50, we ship USPS Priority Mail for a flat $15.
For international orders, we offer one of three shipping methods, all of which are paid for by the customer: USPS Priority Mail International, USPS Priority Mail Express International and USPS First Class Package International.
All international orders are FINAL SALE. For all international orders, the ship-to recipient will be responsible for the price of shipping plus any taxes or customs duties incurred. Unfortunately, we are unable to mark merchandise as “gift” or “no commercial value”. Please note we are unable to estimate the total amount of taxes or duties that may be due at time of delivery. For questions regarding customs fees, we suggest contacting your local government.
Please allow up to 3 weeks for international orders to be received, but note that further delays are possible due to customs. USPS First Class mail does not provide international tracking, so you may also need to check with your local post office to receive your package.
If you are not 100% satisfied with your purchase, you have 30 days from the date of delivery to return the item for refund or exchange. To be eligible for a return, your item must be in new and unused, unworn, unwashed, undamaged condition, and in original tags and packaging. All returns are subject to an inspection, and used products will be returned to sender. Shipping charges will not be refunded. Please note that return shipping and postage costs are the responsibility of the customer. If we provide the return label, the cost of shipping will be deducted from the refund. There will be a$15 PER ITEM restocking fee on items $50 or more and a $5 PER ITEM restock fee on items $49.99 or less on all returns. This fee is applied by our fulfillment team for costs associated with packaging, shipping, inspecting, and restocking returns. If an item is found to have been used, you are subject to a 25% restocking fee. **Messenger straps must be included with the return of all bags or there will be an additional $10 fee**.We cannot accept returns of worn, used or damaged merchandise, merchandise without original tags and packaging or final sale merchandise.
For returns, please visit our return portal with your order number handy. When returning your product, we recommend using a trackable shipping service to ensure delivery. We are not responsible for lost items. We'll notify you via e-mail of your refund once we've received and processed the returned item. Please allow 5-7 business days for the refund to reflect on your card or bank statement.
Please note that all items marked "FINAL SALE", and all items marked as "minor defect" sold either on our site or at a local event are not available for return or exchange. No exceptions.
*Apparel and other returned items smelling of perfume, marked with makeup, showing signs of wear, or with traces of animal hair are not valid for return and no refund will be issued.*
We are always happy to accept returns or exchanges if they meet the qualifications. Returns are reviewed on a case by case basis. Anyone discovered to be abusing the return policy may be restricted from future returns.
If the bag has not been shipped yet, the order might be able to be cancelled without the restocking fee. However, we cannot guarantee cancellation is possible. Please contact firstname.lastname@example.org immediately with your order number to see if cancellation is possible. Products often ship out same-day; if the order has already been shipped, you will have to wait to receive item in order to begin the return process.
You are more than welcome to exchange your new and unused, unwashed, unworn product within 30 days. For exchanges, please contact email@example.com with your order number. Please note that return shipping and postage costs are the responsibility of the customer. However, we will waive the $15 restocking fee on all exchanges. To expedite the exchange process, you might consider placing a separate order for the product you wish to exchange, to guarantee it does not go out of stock during the return process. When we receive your return, we will refund the original order. Otherwise, once we receive your return, we can send a replacement. When returning your product, we recommend using a trackable shipping service to ensure delivery. We are not responsible for lost items.
We offer exchanges on gifts in unused/new condition purchased from Azaria or an authorized dealer within 30 days. Please note that return shipping and postage costs are the responsibility of the customer. Once we receive the item, we will issue you a store credit. Please contact firstname.lastname@example.org with the receipt, order number or buyer's email address.
Email and SMS subscribers will be notified in advance of the sale dates and discount codes. Please note that discount codes and promotional sales may not be applied retroactively to previous orders and refunds will NOT be issued to cover the difference. Please allow up to 5 business days for orders to leave our warehouse. Sale prices are only valid during the sale window. No exceptions will be made. Please also note that discount codes are not combinable.
Please note that any items marked as "final sale", either on our site or at a local event, are not eligible for return or exchange. "Practically Perfect" items marked in "as is" condition are therefore not covered under our warranty.
Please note that on social media giveaways and sweepstakes, unless otherwise stated, winner(s) are chosen randomly. Giveaways we participate in or host are in no way associated with Instagram. No purchase necessary, void where prohibited. Giveaway prizes not combinable with other offers. By entering, entrants confirm they are 13 years of age or older. Winner is responsible for shipping and any duty fees that may apply. Prize choice limited to current stock availability. Beware of fraudulent accounts impersonating @azariabrand. All prizes and promotional items received from giveaways and contests are Final Sale and void of warranty.
For all inquiries, please reach out through our Contact Us page. We try to respond within 24 hours, but please allow 1-2 business days for a response. Our support staff does not work nights, weekends or holidays. We will get back to you as soon as we can.
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