Frequently Asked Questions (FAQs)


Do you have a packing video for La Mère? What about for the La Petite Mère?

Yes! In case you haven't already, watch the packing video above to see what can fit in the bag. You will be amazed at how much can fit when you have the right pockets to organize everything.

Currently, we have a packing video for the La Petite Mère bags on the product pages.

How can I be notified when you're back in stock?

Join our mailing list at the bottom of our home page!  We email our subscribers with the exact restock date and time so that you can be the first to know.

Are you going to be releasing new colors?

We are always looking for suggestions.  If you don't see a color you love, please let us know!  Subscribe to our mailing list for news on new colors and products!

Are the straps on the La Mère and La Petite Mère detachable?

The shoulder straps are detachable at the base of the strap, which can be tucked into the back pocket.

What does it look like completely filled, including side pockets with one regular bottle?

This one is best answered visually, so we answered this one (along with a lot of other ones) in the above video. Make sure to watch it and follow our Facebook Page for more videos like this one.

Do the side pockets of the La Mère and La Petite Mère fit most sippy cups? What about wide bottles?

Yes and yes. We even fit a large can of stewed tomatoes. Don't believe us? You'll have to see for yourself in the above video.

How do the La Mère and La Petite Mère bags look when mostly empty? Do they sag?

The bag is built with a reinforced top loader material to help reduce sagging. Take a look for yourself in the above video.

Are the La Mère and La Petite Mère bags wipeable?

Absolutely! The bag is faux-leather so it wipes clean.  The inside is also lined with a thin faux-leather lining material that feels high end, and is very stain resistant, waterproof and wipeable. We surveyed hundreds of faux leather patterns and chose one with the closest aesthetic to beautiful, real leather, but still with the durability and functionality you need when carrying milk, snacks and other dangerously messy items. In the above video, we show you the before and after of a large mushy OREO spill on the bag.

Do all the bags stand up on their own?

Yes, it stands up tall and proud.  It has the look and feel of a soft leather backpack, but with just enough structure to hold its shape so that you don't have to. We think its pretty magical (and convenient). We show it in action in the video above - go check it out!

Can a tablet or kindle fit into the magnetic pocket? What about a laptop?

Tablets and kindles slide in very easily. Our 13.5" Macbook Pro fits as well. We caution using the backpack to carry a laptop without a protective case as the magnetic pockets do not have padded lining. To see this in action, check out the above video.

How many diapers can fit in the inside pockets of the La Mère? What about a full package of wipes?

The inside pockets can easily fit a lot of diapers, as well as a full package of wipes. We show this in action in the above video.

What all can fit inside the La Mère? Can it fit all I need for a toddler and a baby?

There is plenty of room for everything you would need for a toddler and a baby. We have been using our bags for months for our three-year-old and one-year-old and usually have lots of room to spare in the bag. In the above video, we do show you what packing the bag is like for two, along with a few pro tips. Go check it out!

Are the zippers sharp?

The zippers are made of metal in order to support the high quality faux leather bag. It is no different than any other normal metal zipper.

Does the bag clip on to a stroller handle?

The D-rings work nicely for hooking on to stroller hooks. Please check out our Azaria stroller hooks.

    I scratched my vegan leather bag. What can I do?

    We recommend using a matching colored shoe polish or lip gloss to help cover the scratch.

    How can I protect my vegan leather from scratching, chipping or peeling?

    We custom-make our own vegan leather to ensure it is endures through time and ages well. However, all vegan leather can scratch with contact against other surfaces; especially sharp or rough ones.  Please handle your vegan leather products with care.  Scratches, chips and peeling are considered normal wear and tear, and are therefore not covered under our warranty.  Please note that all vegan leather has a shelf life. It is subject to chipping and peeling with age and misuse.  We recommend keeping the product out of direct sunlight for long periods of time, and away from extreme temperatures.  Do not use a hair dryer on vegan leather as this can dry it out and cause cracking.  To prevent aging, use a vinyl conditioner such as this one.  Baby oil can help to maintain and prevent cracking.  Only a few drops of vinyl conditioner or baby oil is necessary; wipe the entire bag every 3-6 months.  Please test in an inconspicuous spot for discoloration.

    My tracking link says the item still hasn't shipped. When will my package arrive?

    This could be for a variety of reasons. Most items ship within 1 business day, but some can take a little longer. If you still have questions, we recommend reaching out to

    Still have questions?

    We'd love to hear from you. We can even put you in touch with other customers if you'd like. Visit the Contact Us page and shoot us a note!